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Okay, you know what, HBC-telemarketing-girl? When you call me seven times in two hours, and I finally answer, and you start pitching me credit-insurance and I interrupt you to say "You know what? I'm really not interested, but thanks anyway," it is not appropriate to get all snippy with me and ask, shirtily, whether you can at least finish your pitch. Because, no, finishing your pitch is not going to increase the likelihood of my wanting to spend three dollars a month on card insurance on a card I rarely use. My time is valuable (more or less), even when I am killing the last half an hour before my excruciatingly dull evening screenwriting class. In fact I am saving you from calling and hitting my voicemail another seven times, so you can move on to the next victim on your monthly list, someone less inured to the persuasiveness of telemarketers.

You aren't entitled to get offended because I have better things to do than listen to you try and sell me something I neither want nor need, especially when I rebuff you with "no thank you". Perhaps one of us needs to go back to grownup school (and ironically, for once I do not think it's me).

Seriously considering skipping excruciatingly dull evening screenwriting class. Yes/no? Sitting in office, cold and bored and vaguely hungry but not enough to go spend money on food, especially as Chartwells stops serving actual food at 5pm (the same time I finish work). Not that they ever serve actual food anyway.

*drums fingers*

Comments

( 4 comments — Leave a comment )
darsynia
Mar. 28th, 2008 01:21 am (UTC)
They should listen to Carson!
Man, it must be going around today. I fricking HATE the phone, because after a certain hour, NO ONE is calling me except to tell me that someone's died. Then it turns out to be Hubby's old college drumming up money from the alumni or our bank wanting us to switch to an account that makes them interest and if it's not one thing, it's another, and UGH.

I absolutely HATE whatever it is in human nature that feels it has to take advantage of the fact that people don't like to hang up on other people. I shouldn't have to sacrifice my sense of niceness just because they want to exploit it. UGH.

Sorry that erm... turned out way more ranty than I expected. WORD, though. WORD.
mik100
Mar. 28th, 2008 02:04 am (UTC)
you shouldn't let them talk again after you say no. make it all one word nothankyouhaveanicedaygoodbye. Then hang up.
hufflepuffia
Mar. 28th, 2008 02:21 am (UTC)
on thursday we had the same telemarketer number call SEVEN TIMES. the eighth time, after ignoring the other calls, my aunt picked up the phone and yelled.

that part was pretty awesome.
neatlittlelass
Mar. 28th, 2008 02:13 pm (UTC)
See, here's the thing. In almost all of those places, the agent isn't actually calling you. The system does it, they get a bing in their ear (as if the call is coming in to them) and start talking. If there are any manual call-out centres anymore, I will be very surprised. So their system sucks. And just telling them no and then hanging up (or just hanging up) often isn't good enough. Ask to be removed from their calling list as well. Seriously. My credit card (the one which I get points on and use for everything as if it's a debit card and then pay off 100% right away) kept calling and calling and calling me. Finally I answered, told them I didn't want it to and please remove me from their calling list. They were quite nice about it. Also, it's been months and I haven't gotten a call since. But if they DO call again, demand a supervisor and ask to be removed. With legit companies, it will work. With spam-callers... best of luck.

However, yelling at the agent is... unhelpful and kind of mean. They're just doing a job, trying to pay the rent like everyone else. They probably dislike what they have to do already, and someone screaming at them isn't going to change anything other than giving another human being a shitty day (and holy crap let's not get into the "they should get a better/different job then" discussion. Everyone needs to work SOMEWHERE). I've actually heard from telemarketers that they'd rather be hung up on than have to finish their stupid spiel, as it saves them the effort and lowers their average call time.

Your telemarketer just sounds like a special snowflake. That type is rare. Maybe she's new? Maybe she's just a bitch. Either way, why would you want to finish if the person KNOWS they want to say no? *Boggles*
( 4 comments — Leave a comment )

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